AIRBRUSH AND PALETTES / CURRENT NOTE
ReStory painting not working? Split unlock, UI and rendering faults
Do not use one generic fix for three different painting symptoms.
Reviewed against 1.0.011r
SHORT ANSWER
Start here
First confirm you bought the Airbrush tool and color palettes on the in-game computer. Then update to 1.0.011r or later, which lists a fix for the painting-palettes UI. If paint still does not appear, record the exact order, device and GPU as an unresolved rendering symptom.
PRE-FLIGHT / 02
Before you change anything
- Check whether the Airbrush tool is purchased.
- Check whether a color palette is purchased.
- Confirm the current game build before following old reports.
PROCEDURE / 03
Run the diagnostic in order
- 01
Check the unlock
Use the in-game computer to purchase the Airbrush and color palettes. Missing tools are not a rendering bug.
- 02
Install 1.0.011r or later
The official patch notes list a fix for the painting-palettes UI.
- 03
Classify the remaining failure
Separate a missing palette, an unresponsive UI and paint that applies invisibly. They need different reports.
- 04
Capture the order and hardware
If the issue persists, include the customer order, device, palette, build, platform and GPU in a support report.
FAILURE TREE / 04