CLEANING DIAGNOSTIC / CURRENT NOTE
ReStory cleaning not working? Start with the patch
For the symptom where the tool makes sound but the cleaning meter does not move.
Reviewed against 1.0.011r
SHORT ANSWER
Start here
Update to 1.0.011r or later first. That patch explicitly fixed parts that could not be cleaned. If the meter still stays at 0%, treat it as a current performance or rendering fault—not proof that an old inventory workaround still applies.
PRE-FLIGHT / 02
Before you change anything
- Close the game before checking for an update.
- Keep a note of the exact part and cleaning tool that fails.
- If you are on a laptop, know whether the game is using the integrated or dedicated GPU.
PROCEDURE / 03
Run the diagnostic in order
- 01
Confirm the build
Install the newest Steam update. The official 1.0.011r notes list a fix for parts that could not be cleaned.
- 02
Retry the same symptom
Use the same part and tool. A moving meter is the success signal; sound alone is not.
- 03
Check the graphics path
If progress is still frozen, follow tinyBuild's order: update GPU drivers, force the dedicated GPU where available, verify game files, and temporarily disable overlays.
- 04
Capture a clean report
Record the device, part, tool, build number, platform, GPU and a short video before contacting support.
FAILURE TREE / 04